If you want to achieve aims on your own or together with others you must ensure that tasks and targets are clearly defined. For this purpose Coverdale uses a tool called “Coverdale Target”. This tool helps to visualize the dependence on stakeholders, the purpose and the (desired) final result with its relevant criteria. A structured approach as well as regular reviews of the process and the result enable individuals and teams to reach their targets also in  terms of procedure. We help you to help yourself.
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Working Together Successfully - Basics Optimizing Teamwork

Cooperation often fails because basic principles are ignored in daily business – ambiguous (confusing) goals, no strategy coordination within the team and unresolved hidden conflicts. Unprofessional dealing with conflicts impairs the work relationship, prevents sustainable decisions and prevents the development of creative and reasonable content-related solutions.

This training offers an established method and the tools you need to obtain top work results efficiently with other people. At the same time your social and personal competences in dealing with other people are trained and strengthened.


The following content will be covered...

  • Clarifying tasks within the team
  • Agreeing on goals with revisable criteria
  • Inclusion of every team member's different strengths and skills
  • Deveveloping an agreed strategy for a systematic cooperation within the team
  • Efficient dealing with resources
  • Creating motivation within the team
  • Developing a team culture and creating work processes by facilitation
  • Preventing conflicts which arise from different expectations and interests of the team members
  • Personal feedback on your social skills and method competences as practiced in the training

Working Together in Projects - Finishing Projects Successfully

Managing projects is one of your most important work fields. Maybe you even lead projects. Project work is very different from line work. A wide range of different people and departments have to be brought together, resources need to be managed and the project plans have to be adapted constantly. Not only does your project change, but there might also be changes and reorganisation within your work environment. In this case it is necessary for you to consider all aspects of a dynamic environment in your project work. In this training you will learn how to manage your project work successfully in this environment..


The following contents will be covered

  • Defining project goals and coordinating them with all parties involved
  • Structuring projects and planning them systematically with all available resources
  • Negotiating resources in the organisation
  • Setting priorities  
  • Managing risks
  • Securing communication between all parties involved
  • Recognizing open spaces and accepting limits in projects
  • Getting to know the specific aspects of managing change projects
  • Learning how to deal with certain reactions based on changes, auditing the result and evaluating the process of projects

Working Together Virtually - Steering Boundless Cooperation

You work within a team whose members work at different locations.. You use a wide range of technologies to help you to work together efficiently. With this special form of cooperation the requirements and expectations from you as a team member rise massively. Intercommunication is difficult because often the various types of media filter parts of your messages. You communicate mainly by e-mail and phone, and therefore nonverbal communication goes missing or arrives late. This is a source of misunderstandings which can easily lead to conflicts. This training helps you to create team work in projects and to more effectively communicate with your virtual team.  Moreover, the course will help you to adapt your behavior to these stressful conditions. 


The following contents will be covered

  • Organization of virtual team work
  • Adaptation of communication to the new media
  • Reading between the lines
  • Slowing down communication in order to adjust the missing communication components
  • Introduction of different forms of virtual communication
  • Using the “virtual classroom” actively in order to communicate and cooperate

General Information

Maximum number of participants: 16 (8 per group)
Duration: 3 days
The training starts at 09.00h on the first day and ends at 16.00h on the third day.

The training takes place as classroom training while practice sessions are held in the virtual classroom in different small group setting. This training requires some amount of preparation:

  • A sufficiently strong W-LAN connection at the chosen venue is a prerequisite
  • Each participant has a laptop at their disposal with a fully functional application for a virtual classroom already set up
  • Each participant is equipped with a headset with micro
  • The trainer takes over the hosting as soon as the Coverdale Clasroom is used. (AT&T Connect) In case a company-owned software is used, a person in charge of IT is provided by the company.

Working Together in International Teams - when value systems collide

You work together with colleagues in an international and multicultural environment. All team members are specialists and characterized by their own culture. This cultural mix can be a rewarding experience if all participants are open to different cultural spheres and work styles. Nonetheless frictions nonetheless arise, goals are not met and performance does not always meet your expectations. Altogether, you would like to find more reliability in your teams. For you as a team member it is important to distinguish between problems arising from cultural aspects and those stemming from competitive situations within the organisation. In this traiing you will learn to understand your colleagues better and to optimize the performance of international teams together.


The following contents will be covered

  • Cultural dimensions according to Hofstede
  • Stereotypes in your own culture: What part of my behaviour is based on culture?
  • Getting to know your own culture from the outside
  • Ethnocentrism and prejudices
  • Examples of structure characteristics where cultures do differ (time, authority, leadership, communication and negotiation, thought patterns etc.)
  • How do international teams develop?
  • Power and competition in intercultural environments
  • Cultural differences in management styles (five cultural spheres and how they manage team work, leadership, communication, delegation, appraisal, decision making etc.)

Facilitation Skills - Steering Work Groups Goal Oriented

You spend much of your work days in meetings which you often have to lead and/or facilitate. Therefore you realize how difficult it is to lead meetings with a large number of participants with different interests - such situations make it a challenge to come to a result or achieve commitments at the end of the meeting. Instead you often experience meetings as a stage for image cultivation for certain colleagues' and employees', and many participants get the impression of a waste of valuable work time. in this training we will show you new ways of steering and leading meetings successfully under difficult circumstances. You learn techniques of facilitation and how to prepare in a proper way. You get a feeling for how to judge and direct reactions and comments from meeting participants in a better way.


The following content will be covered

  • Preparing for meetings appropriately
  • Structuring a meeting from the beginning to work phase to the end
  • Using visualisation
  • Applying different facilitation techniques
  • Steering discussions efficiently and effectively
  • Causing agreed results
  • Dealing with difficult participants
  • Dealing with the requirements and borders of the facilitator role e.g. project leader
  • Facilitating reviews about process and result improvements

Read more about our multi-module training for facilitators (in-house only)

Change Management - Steering Change Processes Successfully

Depending on one’s role in a change process one needs divergent skills.

  • Executives in top management positions are expected to bring about and successfully manage changes.
  • Executives in middle management positions are supposed to take the visions of the top floor to the shop floor, make them part of their daily work and convince their employees.
  • Team leaders on the lower management level have to work in a focussed and goal-oriented way like in projects. They, too, have to convince their employees. Dealing with resistance and other strong emotions is their basic know-how.
  • People involved in a process of change should be aware of what is expected from them and how to handle their own reservations and motivation.

We approach the issue of change management from three different perspectives:


The individual in change process

Together we work on your approach to changes, your own behaviour patterns, the effects on the change curve and how to deal with resistance in change situations. You acquire helpful tools how to cope with resistance and strong emotions more efficiently.


Change management – more than project management

We work on the aspect that change itself has to be managed, as well as the content of the change project. Based on the “eight steps to successful change” according to Kotter, you develop a scheme for a successful change architecture and deal with the three main support processes for change projects (HR Controlling Communication).

On the basis of some business cases, both change architectures and communication skylines are designed that could serve as a basis for your own change projects.


Changing organisations

On regarding change projects we put ourselves in the client’s position. Ideally change is triggered from within, as soon as a need for change is recognized early on. We develop a change vision and use the storyboard technique to spread the vision in the organisation and also pave the way for change within the organisation.

The modules can be held either separately or as a 3 x 3-day short training.

Depending on the customer’s demands, we offer individually designed, highly concentrated courses as 3-,4-, 5-, or 6-day trainings.

Your confident performance

A talk in front of a larger audience, internal presentations or those in front of customers who might place an order – such public appearances are often part of daily work but still a completely new experience every time. Can I get my message across convincingly? How will my audience react? How much humor is appropriate? How can I avoid losing the thread? How can I deal with nervousness, or with a lack of listeners’ attention? These are recurring issues. In this training, we work on your individual approaches together with you. It is our aim to increase your self-confidence and improve your individual style. We will not give you a one-size-fits-all blueprint.

Training topics:

•    How to deal with stress and nervousness before and during presentations
•    Managing difficult presentation situations efficiently
•    Finding the right structure and enactment suited to the topic and the audience
•    Preparation – finding your own inner voice.
•    The use of different visualization techniques
•    Recognizing the level of knowledge in your audience
•    Establishing closeness and contact
•    The significance and use of non-verbal communication
•    Convincing people – getting to the heart of the matter
•    Your performance and its effectiveness – feedback on your composure, stance and attire

In this presentation training a female actor and a management trainer work together on two levels:

  • Formal/technical: structure and design of a presentation, the use of media and body language
  • Physical: basics of breathing technique and elocution

Using methods employed worldwide in the training of actors and opera singers, participants will benefit from enhanced confidence, intensity and persuasiveness in their verbal expression.

Professional presentation with the help of media

In many everyday situations you are required to give presentations on your ideas, on status or concepts. Generally you have to fall back on existing in-house presentation formats and you face the following dilemma: How can I fit the necessary information into a suitable dossier which can also serve as an information folder for internal or external customers? Often the role of the media is overrated in this context and that of the presenter does not receive adequate attention. In this training you learn to structure your presentation so as to get your story across and excite your audience without leaving factual integrity behind. We evaluate presentation programs such as Power Point and Prezi as to their effectiveness and design slides with a storyline. Participants also get to know slidedocs as an alternative for handouts.  Short presentations similar to the Pecha-Kucha system enable us to gauge the changes for their effectiveness and consider the role of the presenter at the same time.

Training topics:

•    Structuring a presentation
•    Design and visualization – using media effectively
•    Using Power Point and Prezi well
•    Telling stories
•    Using slidedocs

The rhythm of team development

In a two-day workshop in cooperation with the beatfactory participants find their own rhythm on a djembe. Individual rhythms merge into a team rhythm, which is then expanded to become a common rhythm shared by all participants.

During training we perform on the instruments but also aspire to build a team, to agree on common rules, values and principles in order to benefit cooperation.

Training topics:

•    What competences are required in a team and how should they be distributed?
•    A team feeds on the sum of its parts once they have found a “harmonious sound”
•    Stages of team development and ways of cooperating in a team
•    What is a beat – finding harmony in the sounds of your team
•    Storming, creativity, recognizing strengths and limits in music
•    Harmonious sound in teamwork
•    Shared rules: How do we behave towards each other, what tools do we use, how are decisions made?