blog – artiClES
In this section you will find our articles, case studies, book reviews and toolboxes.
TOOLBOX: INTERCULTURAL COMPETENCE
Same company, same processes—and still completely different What this is about In the late 1960s, IBM—an international company—faced a puzzling question:Why did identical management practices work extremely well in some countries—and not at all in others? The person...
Intercultural Awkward Moments
Intercultural Awkward Moments There are words that reveal a surprising amount about a mindset. “Hoppala” is one of them. It describes a mishap—but in a way that neither dramatizes nor judges it. A “hoppala” is not a scandal. It is a moment of stumbling, a brief moment...
BOOKREVIEW: CHINA – THE HINT WITH THE CHICKEN FOOT BY ANJA OBST
Book Summary Anja Obst: China – The Hint with the Chicken Foot Context and Core Idea of the BookChina – The Hint with the Chicken Foot is an intercultural narrative that highlights cultural differences between China and the Western world—particularly Germany. The...
A PRACTICAL CASE OF AN INTERCULTURAL MISUNDERSTANDING
When Maps Don’t Match Understanding and Navigating Intercultural MisunderstandingsInternational collaboration is now part of everyday professional life. Global teams, virtual meetings across time zones, students from all over the world in the same classroom, project...
Book Recommendation: Loss of Reality
Book Recommendation: “Loss of Reality – How AI and Virtual Worlds Take Hold of Us and Threaten Our Humanity” By Manuela FuchsJoachim Bauer, Heyne Publishing, 2023, 240 pages A wake-up call—and a call to consciously shape our digital future In his new book Loss of...
KI Toolbox
Work Hack: Prompting – The Right WayHow to Multiply the Quality of Your AI Results with Strong Prompts Artificial intelligence can support leaders and teams in many ways—from preparing difficult conversations to structuring complex tasks to reflecting on personal...
AI IN LEADERSHIP AND COLLABORATION
AI IN LEADERSHIP AND COLLABORATION – A TOOL, NOT A MIRACLE CURE “So… what do you think about ChatGPT?” – I hear this question in almost every training session and workshop these days. Sometimes it comes up during a coffee break, sometimes right in the middle of a...
AI Coach Use Case
A SELF-EXPERIMENT WITH THE AI COACH Sometimes the most meaningful conversations don’t happen in the training room at all. They happen on the sidelines of an event—in a coffee break, with a cup in hand—when people show up not as participants, but as leaders with real...
Competence – How It Develops and How We Can Actively Grow It
"Our employees need to become more competent!" – this is something we hear from leaders and HR professionals almost every day. But what does that really mean? And more importantly: how does competence actually develop? Once you understand how competences emerge, you...
Workhack: Competence Development
Particularly complex work situations require special competencies from everyone involved. For leaders, this means keeping a close eye on the skills and abilities of their team members in order to initiate targeted development measures. At Coverdale, we use KODE® as...
Case Study: Competence Management in a Leadership Team
A mid-sized company with about 40 managers faced a leadership transition. The founder and long-time CEO, who had shaped the company for decades, handed over responsibility to a successor. While the founder made most decisions on his own and the managers largely...
Book Recommendation: Consulting Competences for Mediation, Coaching, and Supervision
Karl Kreuser, Karin Sonnleitner, Cristina Lenz, Sascha Ferz (Eds.)Waxmann Verlag, 2022, 144 pages The edited volume Consulting Competences for Mediation, Coaching, and Supervision addresses a topic that is becoming increasingly relevant for leaders as well: What...
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