Negotiate – fight, argue, or cooperate?

Negotiate – fight, argue, or cooperate?

Whether it’s a (sales) purchase of a used car, an agreement between a customer and a supplier or the next family holiday – we find ourselves in negotiating situations almost every day. Reason enough to take a closer look at this topic. There are many...
CHECKLIST PEOPLE ASSESSMENT

CHECKLIST PEOPLE ASSESSMENT

People you know little about… This checklist gives an overview of the traps you can fall into when assessing people you know little about. Selective perception We tend to perceive only certain behaviors in others. Mostly these perceptions correspond with our already...
NEGOTIATION TRICKS

NEGOTIATION TRICKS

The most common negotiation tricks… …and how to render them harmless. This list – which has been developed in our training sessions from participants’ experiences – is intended to help expose tricks and to counter them effectively and objectively....
NEGOTIATING IN ENGLISH

NEGOTIATING IN ENGLISH

Negotiate in English without it becoming a fiasco… In international negotiation settings, even experienced negotiators often feel that they are not limited by working in their native language. What’s appropriate? What may I ask? How can you criticize? How do I...
THE HARVARD CONCEPT

THE HARVARD CONCEPT

The Harvard concept or Harvard principle is a concept for factual negotiation first presented by Roger Fisher and William L. Ury in 1981. The aim is to bring about a win-win situation in negotiations. Here we explain the basics of the concept: When do I have to...