blog – artiClES
In this section you will find our articles, case studies, book reviews and toolboxes.
Appreciation – a crucial factor for motivation
Wikipedia says: "Appreciation refers to the positive evaluation of another person. It is based on an inner general attitude towards others. ... It tends to be independent of deeds or performance, even if these influence the subjective assessment of a person and...
How online settings are changing the requirements for meeting facilitation
The number of online meetings has increased dramatically in the last two years. Of course, we are noticing this ourselves. The number of remote events currently accounts for more than 50% of our working time. During this time, we have adapted our way of working for...
Book review – Ambidextrous guidance
In times of digital transformation, managers of today and tomorrow have too much in their hands. Therefore they will almost not manage to act with two hands. Leaders are confronted with agility and design thinking on the one hand, and clear structures, hierarchies and...
Toolbox – Ambidextry
Take a white sheet of paper and a pen and write a few sentences. If you are right-handed, first write a few sentences with your right hand, then the same sentences with your left - or vice versa. Try it for a few minutes.Reflect briefly:How did you feel about this...
Ambidextry in organisation and leadership
Ambidextry - what is it? Opposites attract, they say, but they are only a fragile structure if they lack connecting elements. Ambidextry - the term used in biology for ambidexterity - creates the balancing act - between old and new - between preserving and changing....
Ambidextry in Leadership – Case Study
In this article, I tell the story of a very visionary CEO who developed an exciting "ambidextrous" concept for a specialist publisher back in the late 90s and "pulled it off", at least for as long as he worked at the company. Unfortunately, the experiment failed. The...
When negotiations threaten to fail
Strategies for difficult negotiating situations Negotiations can sometimes reach a point where frustration sets in, and it seems as if all the effort was in vain. For days, maybe even weeks, one has discussed with a negotiating partner, tried to understand, searched...
Change Management
In the first article of the series around the topic of change, we looked at "Continuous Change Processes". https://www.coverdale.at/en/continuous-improvement-process-cip/ In this article, we will focus on the topic of "classic Change Management". Definition of...
Conflict as an opportunity
From April to December 2020, the Institute for Conflict Research and Preventive Counselling at the Rheinische Fachhochschule Cologne surveyed companies about conflicts during the Corona crisis. While at the beginning of the crisis, many things had to be rethought and...
Continuous improvement process (CIP)
As part of a small series of articles, we want to take a closer look at four aspects of change. This article is focused on: Continuous Improvement Process. Article II: Crisis management Article III: Change management Article IV: Transformation Let's look at the...
TOOLBOX: NEGOTIATION PREPARATION
In addition to organisational preparation (see also our Case Study), it is essential to prepare intensively for negotiations in terms of content. For this purpose, we have compiled a checklist for you along with the four principles of fact-based negotiation according...
Our book tip: “Negotiating internationally – intercultural communication in business”
In this book, Peter Sawitzki describes how international negotiations can succeed by explaining how foreign managers think and how to navigate a foreign culture without clashing. He points out how important it is to accept differences in principle instead of putting...
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