blog – artiClES

In this section you will find our articles, case studies, book reviews and toolboxes.

CHECKLIST FACILITATION

CHECKLIST FACILITATION

How to prepare a moderation?Order clarification Who is the client for the moderation? Who are the other stakeholders for the topic? What exactly does the client expect from the moderation? What experience does the client already have with moderated events? What is the...

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TEAM DEVELOPMENT IN PROJECTS

TEAM DEVELOPMENT IN PROJECTS

1. Input phase Attributes Who are the others? Do I have to be afraid or will I feel comfortable? Possible interventions break ice establish contacts allow arrivals Life cycle puberty 2. Orientation phase Attributes What's the subject? How are we supposed to work? Do I...

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RULES FOR VIRTUAL TEAMS

RULES FOR VIRTUAL TEAMS

Voice mail Check your voice mail daily and call back within 24 hours. If you cannot check the voice mail, speak a friendly message that you have limited access. Speak slowly and clearly when leaving messages for others. Say exactly and clearly what you need until...

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CHECKLIST PEOPLE ASSESSMENT

CHECKLIST PEOPLE ASSESSMENT

People you know little about… This checklist gives an overview of the traps you can fall into when assessing people you know little about. Selective perception We tend to perceive only certain behaviors in others. Mostly these perceptions correspond with our already...

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NEGOTIATION TRICKS

NEGOTIATION TRICKS

The most common negotiation tricks… …and how to render them harmless. This list - which has been developed in our training sessions from participants' experiences - is intended to help expose tricks and to counter them effectively and objectively. The recommendations...

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NEGOTIATING IN ENGLISH

NEGOTIATING IN ENGLISH

Negotiate in English without it becoming a fiasco… In international negotiation settings, even experienced negotiators often feel that they are not limited by working in their native language. What's appropriate? What may I ask? How can you criticize? How do I respond...

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